IT Process Analyst  
MTBC   More jobs from this company

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Job Title:   IT Process Analyst
Category:   Software Development
Job For:   Student/Alumni
Total Positions:   2
Job Location:   Islamabad, Rawalpindi
Gender:   Both
Minimum Education:   Bachelors
Degree Title:   Bachelor Degree in Computer Science or Information Technology
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 0 to 0 per Month
Apply By:   Apr 19, 2015
     
     
 
Job Description:
Responsibilities:
IT Process Provides data and analysis in support of a process improvement strategy. Contributes to the development and implementation of project plans.
  • Process Analysis: Analyzes current processes and interfaces to identify gaps and area for improvement. Develops process requirements and recommendations for assigned areas/processes.
  • Process Improvements: Identifies areas of improvement for assigned processes/areas of business. Develops recommendations for process improvement, including gap, cost vs. benefit analysis.
  • Documentation: Documents current processes using process mapping tools and techniques. Maintains and updates process documentation as changes are made or new processes are added.
  • Communication and Execution: Provides input to the development of plans for new or changed processes taking into account organizational, cultural and operational requirements. Supports change management activities. Communicates change to appropriate stakeholders.
  • Implementation: Develops templates and tools to implement the process improvement plan for assigned processes/business area. Executes change/improvement solutions
  • Reporting/Assessment: Provides monthly metric reports for assigned processes/business areas. Analyzes variances and develops recommendations for remedial actions.
  • Required Skills/Experience: Must have experience in developing/presenting business process flowcharts. Lean process design is required, must be able to show examples of previous work
Key competencies:
  • Requirements Management
  • Critical thinking and problem solving skills
  • Planning and organizing
  • Decision-making
  • Strong Communication skills (Oral and written)
  • Team work
  • Negotiation
  • Conflict management
Requirements:
  • Bachelors degree in IT or higher preferred.
  • Minimum 2 to 3 years experience writing, organizing and maintaining technical documentation
  • Ability to use Microsoft Access, Word, Excel, PowerPoint, and Visio
  • Demonstrated knowledge of Agile methodologies (will be preferred).
  • Working knowledge of SharePoint as a document repository

Required Skills:
Microsoft Access, OWL, MS Visio, MS Project,

Company Information
 
Company Name:  MTBC
Company Description:
pMTBC was established in 1999. Headquartered in New Jersey, USA, it is a dynamic and rapidly growing multinational healthcare IT Company. Deloitte Technology Fast 500 ranked MTBC in its list of fastest growing technology companies of North America. The Company has attained tremendous growth in the short span of a few years, which is testament to well-implemented, technology-based processes and which also lays the foundations for productivity. MTBC is following a formula of long-term growth by combining and utilizing labor force increase, investment activity and scientific and technological progress. MTBC offers American physicians customized solutions that reflect the very best in practice management services available in the industry today. Our services maximize the power of the Internet and technology to give medical providers better control over scheduling and billing, total access to all of their billing information, and comprehensive practice-management reports, all the while reducing the cost factor. The organization's management envisions reinvesting most of its earned profits mainly towards IT, and developing various technology-based solutions that will completely replace manual processes. MTBC operates 24/6 with a workforce of more than 1000 employees operating in three shifts in Rawalpindi & Bagh (AJK). The Company is providing a platform to young professionals to learn and practice their innovative ideas in a healthy work environment./p

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