Program Background Summary:

Pakistan Reading Project (PRP) is five years USAID funded project starting June 2013 with the objective to support the provincial and regional departments of education (DoE) throughout Pakistan to improve reading skills of at least 1.3 million children in grade one and two. The goal will be supported by three interrelated components including improved classroom learning environment for reading, improve policies and systems for reading and community based support for reading in Pakistan. The anticipated results include 23,800 teachers in 23,800 public schools with improved skills in teaching reading,3,649 scholarships for ADE and B.Ed (Hons) students, mobile bus libraries reaching out to 300 communities.

Job Overview/Summary

The HR Coordinator is responsible for managing the HR department and leading the overall HR functions including implementation of HR Strategy, staff recruitment, contracts management, payroll system, compensation and benefits management, staff skills development, performance management, orientation. Collaborate closely with Operations Leadership, and all program managers on human resources matters.

The HR Coordinator will adapt and continue implementing Global HR initiatives and practices, Strategic Action plans and serve as an advisor to maximize staffing resources and performance, promote a positive organizational culture, minimize risk and ensure economy and efficiency of work processes.

Major Responsibilities:

• Lead the implementation for IRC’s new Global HR Operating Policies and Procedures and ensure all Generalist HR activities are carried-out in adherence to these standards. Smooth implementation of customized National HR Handbook.
• Work with Operations Leadership to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate roles and staff retention.
• Manage, train, mentor HR team; create detailed plan to build capacity including performance objectives, recruitment and commitment to development.
• To coordinate with Pakistan Reading Project consortium partners and provide guidance on USAID regulations, Pakistan Labor Laws, PRP policies, talent acquisition, staffing, employment processing, compensation, staff wellness, training and development, employee relations and retention, and labor relations.
• Oversee full-cycle recruitment process and directly recruit senior-level positions; Develop candidate rosters, employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods to hire the best talent.
• Regularly consult with the senior management team on matters of significance to staff and administrative affairs.
• On an as needed basis liaise with the local legal counsel on HR issues that requires legal interpretations.
• Review and approve job position requests, job descriptions and make recommendations for ensuring accuracy and consistency.
• Lead the performance management process including creating a plan to manage annual reviews, conduct training on goal-setting, utilize budgets to organize development activities and work one-on-one with employees.
• In partnership with the Regional HR Director, define and review salary structure; In conjunction with the DCOP and Finance Controller, coordinate annual compensation review process and compensation adjustments.
• Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements.
• Spearhead internal staff communications, team-building and employee engagement activities.
• Ensure that the HR team is working in a harmonized manner with consistency among application of policy throughout all offices, and identify and implement mechanisms to ensure cooperation, communication and teamwork.
• Advise supervisors in determining appropriate disciplinary plan of action
• Lead all employee relations with professional grace; lead investigations to resolve issues/conflict in the workplace.
• Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
• Lead exit management procedure to ensure seamless and positive transition for departing employee
• Manage benefit plans and communicate updates.
• Serve as the primary source of HR knowledge in response to employee and/or supervisor requests, be well versed in IRC Global HR Policies, and provide weekly, monthly and quarterly HR metrics as required.
• Elevate requests as needed to DCOP and/or Regional HR Director.

Key Working Relationships:

Position Reports to: Operations Coordinator

Position directly supervises: HR Manager

Indirect Reporting:
Other Internal and/or external contacts:

Internal: PRP HR Partners

Job Requirements:

• Education: Bachelor’s and/or Master’s university degree in HR management, Business Administration, Law, or related field.

 Work Experience:

• 8-10 years’ experience as an HR generalist, including recruitment, performance management, compensation, training and development and HR Administration.
• 3+ years staff management experience in a fast-paced environment