| Job Title: |
|
Community Manager |
| Category: |
|
Marketing |
| Total Positions: |
|
1 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Age: |
|
25 to 45 years |
| Minimum Education: |
|
Bachelors |
| Degree Title: |
|
marketing, Business, Psychology, Sociology |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
4 Years8 Years |
| Salary Range: |
|
PKR 150,000 to 250,000 per Month |
| Apply By: |
|
Jul 5, 2025 |
| |
|
|
| |
|
|
|
|
| Job Description: |
As Community Insight Manager, you will make user life better by transforming their needs in business solutions by community management and user insight, which will generate preference and gains for the company.
You will be able to become the voice of the users by gathering key insights and tracking our products' performance across the markets in order to help key stakeholders to take better decisions and guide business strategies.
You should be able to build, maintain and grow community. And transform complex concepts and data from diverse sources into clear and accessible communication, combining both quantitative and qualitative research in data analysis, also integrating this information with business strategy.
Key Responsibilities:1. Community Building & Management:
Build, grow, and manage user communities (e.g., WhatsApp groups, forums, social media groups) for target users. Engage with community members to foster trust, gather feedback, and encourage participation. Develop strategies to increase community engagement and retention. Monitor community conversations to identify trends, pain points, and opportunities.
2. User & Market Research:
Design and conduct qualitative and quantitative research studies (e.g., surveys, focus groups, interviews) to gather user insights. Analyze user behavior, preferences, and feedback to identify patterns and trends. Collaborate with cross-functional teams (product, marketing, design) to translate insights into actionable recommendations. Stay updated on market trends, competitor activities, and industry best practices.
3. Insight Generation & Reporting:
Synthesize research findings into clear, concise, and actionable reports. Present insights to stakeholders in a compelling and data-driven manner. Develop dashboards and tools to track key community and user metrics.
4. Collaboration & Communication:
Work closely with the Insight Lead and other teams to align community insights with business goals. Act as the voice of the user, ensuring their needs are represented in product development and marketing strategies. Build strong relationships with community members and internal stakeholders. |
| Company Information |
|
|
Company Name: Transsion Holdings
Company Description:
TRANSSION Holdings is committed to becoming the most popular provider of smart devices and mobile services for consumers in global emerging markets. The company is best known for its high-quality multi-brand smart devices. Mobile phones are its core products, while it also offers mobile Internet services based on a self-developed operating system. TRANSSION brand portfolio comprises leading mobile phone brands in emerging markets, including TECNO, itel and Infinix, as well as Carlcare for after-sales services, oraimo for smart accessories, and Syinix for home appliances. After years of expansion, the company has become a leading player in the mobile industries of global emerging markets. In 2019, TRANSSION sold 137 million mobile phones globally. According to IDC figures for 2019, TRANSSION ranks 4th in global mobile phone manufacturers with an 8.1% market share, 1st in Africa (52.5%), 5th in India (6.8%), and 2nd in Bangladesh (15.6%). TRANSSION was included in the Top 50 Chinese Cross-border Brands jointly released by Facebook and KPMG in 2018 for its outstanding performance and brand appeal across global emerging markets. In May 2019, TRANSSION won Twitter Top Influential Chinese Overseas Brand Award. TRANSSION Holdings was listed on the Shanghai Stock Exchange Star Board on September 30th, 2019. TRANSSION three mobile phone brands TECNO, itel, and Infinix ranked 5th, 21st and 27th respectively among the TOP 100 MOST-ADMIRED BRANDS IN AFRICA, a ranking compiled by African Business (June 2020), a well-known Pan-African business magazine. As a Chinese technology company deeply rooted in global emerging markets, TRANSSION has long been committed to working with local communities to create social value. In 2020, TRANSSION and its mobile phone brand TECNO, joined hands with the United Nations High Commissioner for Refugees (UNHCR) to support its global education program, Educate A Child (EAC). This will help improve education conditions and provide quality primary edu
|
|
